top of page

Terms & Conditions

Effective Date: August 13, 2023

Last Updated: August 13, 2023

1. Introduction

 

Welcome to Grejbels, your go-to destination for delightful vegan treats. By accessing our website or using our services, you agree to comply with the following terms and conditions. Please read these terms carefully before placing an order.

 

2. Products and Services

 

Grejbels offers a delectable range of vegan cookies and jams that showcase a blend of class and homemade goodness. Our products are meticulously crafted to delight your taste buds while championing environmental friendliness and animal welfare.

 

3. Ordering Process

 

You can place orders through our website or social media channels. We offer both pickup and delivery services, available in Malta. Cancellation or modifications can be made within 24 hours of placing an order, subject to the items in the order. Refund requests are considered on a case-by-case basis.

 

4. Payment and Security

 

Payments are processed securely through PayPal on our website. We do not store any payment information; only the necessary transaction details are received from PayPal.

 

5. Privacy and Data Protection

 

When you create an account on our website, we collect and store your name, surname, email, mobile number, and address. This information is used solely for order processing and marketing purposes. Your data is stored securely in the Wix database, protected by basic Wix security measures.

 

6. Allergens and Consumption

 

It is your responsibility to carefully read the item descriptions, including allergen information. Our products are made with love, but consumption is at your own risk. We list all allergens for your consideration.

 

7. User Conduct

 

We strive to provide a positive experience for everyone. Any mistreatment, harassment, or use of abusive language toward our staff will not be tolerated and will result in an immediate ban from interacting with and purchasing from Grejbels.

 

8. Termination and Suspension

 

We reserve the right to terminate or suspend customer accounts on a case-by-case basis. Continued mistreatment, harassment, or abusive behavior will lead to a ban from our services.

 

9. Governing Law and Jurisdiction

 

These terms and conditions are governed by the laws of Malta. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Malta.

 

10. Changes to Terms and Conditions

 

These terms and conditions are available when creating an account or subscribing to our website. They will also be sent out with any email marketing materials to ensure availability to clients. The terms and conditions were last updated on August 13, 2023.

 

11. Contact Information

 

For any inquiries or assistance, please reach out to us via email at grejbels@gmail.com. You can also contact us through the live chat feature on our website or social media platforms. 

 

12. Legal Notices

 

The terms and conditions are subject to the specific legal regulations outlined by the jurisdiction of Malta.

bottom of page